Wait, what?
I thought you guys were about helping families connect through shooting sports?
What is this “Customer Service Training in Jackson Hole Wyoming” business?
In this age of instant internet reviews, many businesses in Jackson Hole and elsewhere are want to improve their customer service. We provide coaching for your staff that is designed to help them earn higher reviews, resulting in more money for you and your crew and pride in being AWESOME!
In this third decade of the century, it is easy for customers to immediately share their disappointment or gratitude with 7 billion people.
How does your modern business manage reputation? By providing incredible customer service and by being awesome!
May we help you and your team get even better at this?
Our 5-star customer service training is not magic, however it will seem that your staff is working miracles as they “wow” your customers. Your motivated staff will learn and practice basic skills, the “20% of customer service tips and tricks that make 80% of the difference.”
Some of the ways we can help you include …
- Customer service training
- Mystery shopping followed by specific training
- Business consulting including analysis and systems development (in the meantime, read E-Myth Manager)
Contact us with a brief description of your needs and desired outcome and we will provide a quote!
Pricing for Customer Service Training Jackson Hole Wyoming and where it is warm in the winter
Shepard and Lynn provide this training for fun and they love to barter. They realized that they not only are pretty darn good at customer service, they also noticed that they re pretty darn good at teaching. This service is more of a hobby than a “9 to 5” for them, and pricing is based on lifestyle, opportunity costs etc.
Pricing examples for world class customer service consultation and training:
Lynn and Shepard’s favorite restaurant in Jackson Hole. Let’s trade a bunch of meals for a bunch of training!
Call center in Salt Lake City.
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- $3,800/day + expenses for 1 trainer (1.5 days travel to & from automatically added)
- $4,800/day + expenses for 2 trainers (1.5 days travel to & from automatically added)
- $22,000/5 days + expenses for 2 trainers (1.5 days travel to & from automatically added)
- Resort in “warm country.” Let’s cover our expenses and trade a couple winter weeks of room & food & drink for training sessions!
- Restaurant chain in Florida. We like to travel to warm places October through April. Are you thinking what we are thinking?
- Hotel in Jackson Hole. We are so happy that you asked, let’s make this happen!
- Corporate setting in a bureaucratic firm in NY, NY in February. $8.5 million dollars for 5 minutes.
- Hotel in Boise. Something between the above call center and the resort in warm country. 🙂
Contact us with a brief description of your needs and desired outcome and we will provide a quote!
History of customer service training
Back in 2016, Shepard and Lynn were staying at a nice resort in Acapulco Mexico and became friends with the awesome staff. A couple days later, they were in the basement staff training room teaching several sessions of English to the resort staff. This was the beginning of their customer service training, “side hustle.”
Now, in 2023, Lynn’s primary focus is as an author and CFO, CEO of the Jackson Hole Shooting Experience. Shepard is working to grow our primary business as well as several other businesses. Much of our work can be done remotely because our incredible staff is able to duck, weave, improvise and overcome when our systems are imperfect.
*Warning. “You can lead a horse to water, but you can’t make him drink.” We provide the water, and we make it as appealing as possible, however some people just don’t have the passion to serve others or to be excellent. They should probably work at a different company that yours or mine, right?
